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FAQ's

Discover Seamless Relaxation: Your Top Massage Chair FAQs Answered for Ultimate Confidence!

  1. What makes your luxury massage chairs different from others on the market?

    • Our massage chairs stand out for their combination of cutting-edge AI technology, 4D Shiatsu Kneading, and the SL Golden Massage track, offering a truly unparalleled and personalized relaxation experience.
  2. Are your massage chairs suitable for both home and office use?

    • Absolutely! Our luxury massage chairs are designed to complement any environment, making them perfect for both home and office settings.
  3. How does the AI technology in your massage chairs enhance the user experience?

    • Our AI technology adapts the massage experience to your preferences, providing a personalized and intuitive session. It learns and adjusts to your needs over time, ensuring optimal comfort.
  4. What type of massage techniques do your chairs offer?

    • Our chairs offer a variety of massage techniques, including kneading, tapping, rolling, and shiatsu, providing a comprehensive and customizable massage experience.
  5. Do your massage chairs come with customizable settings for individual preferences?

    • Yes, each chair is equipped with a range of customizable settings, allowing users to tailor their massage experience to their specific preferences.
  6. Are the massage chairs suitable for people of all ages?

    • Yes, our massage chairs are designed to cater to users of all ages, providing a gentle and effective massage experience for everyone in the family.
  7. How does the full-body heating feature contribute to the overall massage experience?

    • The full-body heating feature enhances relaxation by promoting better blood circulation and easing muscle tension, creating a soothing and rejuvenating experience.
  8. Is assembly required for your massage chairs, and is it user-friendly?

    • Assembly is straightforward, and detailed instructions are provided. Most customers find it easy to set up their chairs, and our customer support is always available to assist.
  9. What is the warranty coverage for your luxury massage chairs?

    • Our massage chairs come with a 1 year warranty, ensuring peace of mind and coverage for any potential issues.
  10. Can the massage chairs accommodate individuals of varying heights and sizes?

    • Yes, our chairs are designed to accommodate users of different heights and sizes, providing a comfortable and effective massage for everyone.
  1. How does the SL Golden Massage track differ from traditional massage tracks?

    • The SL Golden Massage track is an advanced technology that follows the natural curvature of the spine, ensuring a more precise and therapeutic massage from head to toe compared to traditional tracks.
  2. Do your chairs include zero-gravity positioning for optimal relaxation?

    • Yes, our massage chairs feature zero-gravity positioning, which elevates the legs and reduces pressure on the spine, enhancing the overall massage experience and promoting deep relaxation.
  3. Is the AI voice control feature easy to set up and use?

    • Absolutely! Setting up the AI voice control is simple, and once configured, you can effortlessly control your massage experience with intuitive voice commands.
  4. Are there any special maintenance requirements for the massage chairs?

    • Routine maintenance is minimal. We recommend a periodic check for loose parts and a gentle cleaning of the upholstery. Detailed care instructions are provided in the user manual.
  5. Do you offer a trial period for customers to test the massage chairs at home?

    • While we don't offer a trial period, we do provide comprehensive information, videos, and customer reviews to help you make an informed decision. Our commitment is to your satisfaction.
  6. Can I use the massage chair if I have a specific medical condition?

    • It's advisable to consult with your healthcare provider before using the massage chair if you have any specific medical concerns. Many users find our chairs beneficial, but individual circumstances may vary.
  7. Are replacement parts and accessories readily available for purchase?

    • Yes, we offer a range of replacement parts and accessories for our massage chairs. You can easily find and purchase these items through our website or customer support.
  8. What safety features are incorporated into your massage chairs?

    • Our chairs are equipped with advanced safety features, including automatic shut-off mechanisms and built-in sensors to ensure a secure and worry-free massage experience.
  9. Can the massage chairs be connected to smart home devices for seamless integration?

    • Yes, our massage chairs can be integrated with smart home devices for added convenience. This allows you to control certain functions using compatible devices.
  10. What is the return policy for your luxury massage chairs?

    • We offer a 30 day return policy. If, for any reason, you're not satisfied with your purchase, please refer to our return policy on our website for detailed instructions on initiating a return.

    Best,


    Golden Massage Inc.

    3020 Valdez Dr, Des Moines, Iowa 50310, United States.

    Phone: 
    +1 (888) 814-8212
    Email: info@goldenmassages.com